If you are in a leadership role long enough, the time will come when you have to let someone go. While no one is likely to enjoy the way you fire them, you can spare everyone a lot of trouble by [...]

Don't count on your attitude, your people skills, or even the fact that you're 'right' to get you to a win.

Breaking bad news to a colleague or boss is like death and taxes: you can’t avoid it.  Eventually, we will all face an awkward performance review, have to tell someone they didn’t get the [...]

How many times have you heard “bad news doesn’t get better with age”? One of the most difficult things a leader must do is have tough conversations with co-workers, direct […]

Staying calm under pressure requires a lot of self-control and confidence in your ability to solve everything is thrown at you. Some will say it’s a character trait, others you’re just lucky [...]