Terms & Conditions - The BRIEF Lab

Terms & Conditions

Thank you for choosing Sheffield Company LLC d/b/a The BRIEF Lab. The following terms apply when engaging with our services and subscriptions.

Welcome to www.thebrieflab.com (“Site”). This Site is owned and operated by Sheffield Company, LLC d/b/a The BRIEF Lab, an Illinois limited liability company (“The BRIEF Lab,” “we,” “our,” or “us”). To purchase products and services (collectively, “Offerings”) from The BRIEF Lab, you (“you,” “your”) must create an account on the Site for the entity that will purchase the Products then read and agree to these Terms & Conditions (the “Terms”) by selecting the “I Agree” button at the end of these Terms. Selecting “I Agree” creates a binding contract between the Buyer and The BRIEF Lab.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS ONLY (SO THAT CASE CONSOLIDATIONS AND CLASS-ACTIONS ARE NOT PERMITTED) IN ORDER TO RESOLVE DISPUTES. YOU MAY NOT ORDER OR OBTAIN OFFERINGS FROM THIS UNLESS YOU AGREE TO THESE TERMS OF SALE IN THEIR ENTIRETY.

Payment Terms

Invoices: Invoices will be provided to your email address on file within 2 business days following the course date. In the case of a course series taking place over multiple weeks/months, an invoice for the entire series will be generated following the first session for the whole series. Invoices can be requested in advance of a course start date.
Payment Terms: Payment for all invoices shall be due within thirty (30) days of the invoice date (“Net 30”), unless otherwise agreed to in writing and signed by both parties.
Late Payments: Any overdue amounts may be subject to interest at 1.5% per month (or the maximum allowed by law), and we reserve the right to suspend services until payment is received.
Refunds: All payments are non-refundable.
Commercial Off The Shelf: If registering for an individual enrollment, payment is required at the time you register to reserve the slot in the course. A form SF182 must be approved before purchase.

Subscription Terms

Course Subscriptions are non-transferable once the first course session begins.
Your participation in each course includes access to The BRIEF Lab programming, course materials, and digital resources.
Renewals: One of our Client Service Advocates will reach out 60 days before your annual renewal date to discuss renewal options. Your course subscription will not automatically renew.

Scheduling & Sessions

Sessions are scheduled in coordination with your designated The BRIEF Lab contact.
Rescheduling: You must request to reschedule any course session at least 14 days in advance. Rescheduled sessions must be completed in the same quarter.
Time zone requests: Sessions outside 7:30 AM – 7:30 PM CST may incur a $500 accommodation fee.

Termination

You can terminate your quarterly subscription at the end of any calendar quarter after the first 12 months have been completed, with at least 60 days’ written notice.
You can terminate your quarterly subscription during the first 12 months at any time with written notice and payment of the termination fee equal to one quarterly installment payment.
All pre-paid fees are non-refundable.
If you cancel a session within 2 weeks before the scheduled date of the session without rescheduling the session, you agree to pay 50% of the fixed fee for each session cancelled as invoiced by us.

Procurement Methods (Government Clients)

GPC “COTS” Individual Enrollment: For commercial-off-the-shelf training for individuals under the micro-purchase limit. Timeline: 3–10 business days.
GPC “Direct Award”: For custom or group training needs above micro-purchase limit. Timeline: 3–6 months.
Standalone Contract: For one-time training requirements that exceed GPC limits. Timeline: 30–90 days.
IDIQ Contract: For recurring, multi-session, or multi-year programs. Timeline: 4–9 months.
Existing Contract Partnerships & Teaming Agreements: Rapid access via EMAPS, EDITS, OASIS+, GSA MAS. Timeline: 2–6 weeks.
Exclusive Reseller Agreement with SDVOSB: Green Suit Group (Contact: [email protected] | 518-641-8973 | [email protected] | (909) 549-4072)
Procurement guidance: [email protected] (630) 310-5190

Confidentiality & Data Protection

Each party will protect the other’s confidential information with reasonable care, not disclose it to third parties without prior written permission, and will use it only for performance of these Terms.
We will implement reasonable safeguards for all personally identifiable information you provide to us through the Site, and we will process data in accordance with our Privacy Policy (which is made a part of these Terms by this reference) and any signed data processing agreement between you and us.
Our delivery of services may rely on third-party platforms (e.g., conferencing or LMS tools) and their terms apply separately.

Intellectual Property & License

Ownership: The BRIEF Lab owns and retains all rights in its programs, courseware, frameworks, materials, tools and recordings (collectively, “Materials”).
License: Subject to payment and abiding by these Terms, you receive a non-exclusive, non-transferable, non-sublicensable license to use Materials internally for participant training and reference with our courses.
Restrictions: You may not reproduce, distribute, record, or create derivative works from Materials except with The BRIEF Lab’s written consent.
Custom Deliverables: If The BRIEF Lab enters into a separate agreement with you to create deliverables that you will own, The BRIEF Lab grants you a perpetual license to use the The BRIEF Lab intellectual property that is embedded in the deliverables solely for the purposes for which the deliverables were created, as described in our agreement with you.

Limited Warranty & Disclaimer

Warranty: The BRIEF Lab warrants that its Offerings, Materials will be performed in a professional and workmanlike manner consistent with industry standards.
Remedy: Your sole and exclusive remedy for a breach of this warrant is that we will, at our option, re-perform the service or refund the applicable fees.
Disclaimer: Except as expressly stated, Services and Materials are provided “AS IS” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The BRIEF Lab does not guarantee business results, compliance outcomes, or revenue.

Limitation of Liability

The BRIEF Lab’s total aggregate liability to you is limited to the fees you paid for the Offering giving rise to the claim in the twelve (12) months preceding the claim. In no event is either party liable to the other for indirect, incidental, or consequential damages, including lost profits or data, except to the extent liability cannot be limited by law. This limitation does not apply to death or personal injury caused by negligence, willful misconduct, or indemnification obligations.

Indemnifications

The BRIEF Lab agrees to defend, indemnify and hold you harmless from and against third-party claims that the Materials infringe any U.S. intellectual property rights, subject to prompt notice and cooperation. If we believe we may be subject to a claim of infringement, we may modify or replace the alleged infringing Materials, or, in our option, refund fees for the Materials which are subject to the claim of infringement.
You agree to年中, indemnify and hold The BRIEF Lab harmless from and against claims arising from your content, unauthorized use of Materials, unlawful conduct, or breach of these Terms.

Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control (including natural disasters, epidemics, strikes, or government restrictions). Sessions may be rescheduled or converted to virtual delivery.

Publicity & Non-Solicitation

The BRIEF Lab may reference your corporate identification and use your service mark to identify in you as a The BRIEF Lab customer without any additional prior consent.
Neither party will solicit or hire the other’s employees who for twelve (12) months after the end of The BRIEF Lab’s engagement, except through general solicitations.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with, the substantive laws of the State of Illinois, without reference to principles of conflicts of laws. Subject to all applicable laws, you agree to give up: (a) the right to litigate any claims that may arise under these Terms in court or before a jury; and (b) the right to consolidate any claim and/or participate in any class-action claim that may arise under these Terms in any manner or forum. Instead, any claim, dispute, or controversy of any kind or nature arising under these Terms which cannot be amicably resolved by us within 14 days of written notice of the claim shall be solely and finally settled by arbitration before a single arbitrator administered by the American Arbitration Association (AAA) in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator may be entered in any court with proper jurisdiction. The arbitration shall take place in Cook County, Illinois. The language of the arbitration shall be English. The arbitrator will be bound to adjudicate all disputes in accordance with the laws of the State of Illinois. The decision of the arbitrator shall be in writing with written findings of fact and shall be final and binding on the parties. Each party shall bear its own costs; provided, however, that the prevailing party shall be entitled to reimbursement for its actual costs incurred, including reasonable attorney fees. Except as otherwise provided above, this section provides your sole recourse for the resolution of any disputes arising out of, in connection with, or related to these Terms and the Offerings, Materials and services. This Section does not prevent either party from seeking an injunction.

Miscellaneous

Assignment: Neither party may assign the agreement created by these Terms without consent of the other party except where a party sells substantially all of its assets or a controlling interest or is party or a merger or consolidation; The BRIEF Lab may subcontract the provision of some services.
Entire Agreement: These Terms and any additional written agreement between the parties constitute the entire understanding and agreement between the parties, superseding all simultaneous and prior communications and understandings.
Amendments: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Site after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, in whole or in part, please stop using the Site.
Severability/Waiver: If any provision of these Terms is held to be invalid by an arbitrator or court, that provision is severed from these Terms and the remaining provisions continue in full force and effect; either party’s failure to enforce its rights under these Terms is not a waiver of those rights.

Government Addendum (applies to U.S. Government Clients)

Where you are the U.S. Federal Government or purchases under a prime/subcontract, the following apply:

Commercial Item: Services and Materials are “commercial items” under FAR 2.101.
Data Rights: Government receives only those rights customarily provided to the public under FAR 12.211 and 12.212.
Termination for Convenience: Government may terminate in accordance with applicable FAR provisions; Client will pay for Services performed and reasonable settlement costs.
Funding/Appropriations: Obligations are subject to availability of appropriated funds.
Compliance: Both parties will comply with applicable FAR/DFARS clauses incorporated by reference where mandatory.
Disputes: Handled per the Contract Disputes Act and FAR 52.233-1.

Need Help?

For billing, invoicing, or procurement assistance, contact our Finance Team at [email protected] or call (630) 310-5190