Careers
At the Sheffield Company, we bring clarity to work. In a very noisy world, we need simple and powerful ways to cut through the clutter. Our value proposition is to help professionals become more intentional communicators: People who think before talking and prepare before writing, always with a clear end in mind.
Our clients include Fortune 500 companies and a variety of U.S. Government departments, agencies, and military organizations that need to manage noise and improve clear thinking, simplify complex information, create clarity and consistency, and ensure effectiveness and efficiency in their communication. We help them build and sustain a culture of clarity.
Join us in shaping a world where brevity leads to breakthroughs. We can’t wait to see what you will bring to our dynamic team.
The BRIEF Lab: Open Positions
Business Development Manager (Full Time / Remote)
Business Development Manager: Position Summary
The Business Development (BD) Manager for the Sheffield Company’s corporate portfolio serves as the primary advisor to new and upcoming corporate clients. The Corporate BD Manager plays a pivotal role in driving new business opportunities, nurturing client relationships, and ensuring the continued success of the Sheffield Company (DBA The BRIEF Lab and The Quiet Workplace). Responsibilities include: identifying, pursuing, and securing new business opportunities; achieving quarterly and annual revenue goals; developing and shaping client relationships into lasting partnerships with The Sheffield Company. The Corporate BD Manager works directly with the EVP of Portfolio Development for quarterly and annual revenue projections and goal setting, and collaborates with the Marketing team to conduct market research and identify potential clients. You will develop tailored proposals and pitches to qualified leads within the ideal client profile. Applicants must have a deep understanding of client relationship management, have excellent interpersonal skills, and be driven and motivated to work on close teams and independently.
Core Requirements
* Embody our core values: Intentional | Selfless | Excellence
* Support the growth of the corporate portfolio revenue to 50% of the company’s Total Annual Revenue
* Win and close sales to meet 2024 annual revenue goal
* Win and close sales to meet the 2024 quarterly average goal
* Identify and pursue new business opportunities by leveraging market research, social media tools, and industry knowledge
* Leverage CRM to plan and execute sales to achieve the company’s strategic growth targets
* Build, develop, maintain, and nurture strong relationships with new and existing clients, ensuring client satisfaction and repeat business
* Develop, nurture, and maintain strong relationships with the cross-functional (marketing and product delivery) teams
* Work closely with cross-functional teams to ensure exceptional client experiences
* Collaborate with cross-functional teams to create and deliver client proposals and presentations
* Stay up to date with industry trends and ideal client activities to identify potential opportunities and ways to differentiate our services
* Collaborate with the marketing team to develop and execute targeted marketing campaigns to generate leads
* Collaborate with the delivery team to ensure excellent delivery based on client needs/desires
* Develop recommendations for business system and process improvements
Skills and Capabilities
* Equivalent experience – or a bachelor’s degree – in business administration, sales, marketing, or a related field
* Proven track record of success in relationship and business development
* Strong networking and relationship-building skills – NO COLD CALLING required
* Exceptional written and verbal communication skills, with the ability to influence and negotiate
* Demonstrated ability to think strategically and creatively in identifying and pursuing new business opportunities
* Strong analytical and problem-solving skills
* Ability to work on a computer for extended periods
* Incorporate and live out company values in daily team-oriented work environment
* Occasionally lift, move, and transport heavy material and boxes in support of delivery operations
* Proficient in Microsoft Office suite; Nutshell or other CRM software experience is a plus
* 3+ Years relevant experience
* Ability to work remotely during standard business hours in a 5-day work week (i.e. 9:00 AM-5:00 PM U.S. Eastern Time Zone / Monday to Friday)
Benefits
* Health & Dental Insurance (100% premium paid by employer)
* Health Savings Account
* Short & Long-Term disability
* 401k
* Vision Insurance
* Life Insurance
* Dependent Care Savings Account
* Flexible Spending Account
FLSA and Employment Status
Full-time / Exempt
How to Apply
To begin the process of applying for this position, please EMAIL the following REQUIRED DOCUMENTS to [email protected] .
Cover Letter – introducing yourself, expressing your interest for the opportunity and providing valid contact information (e.g. name, email address & phone number)
Resume – showing your relevant knowledge, skills, experience, education and training
Your initial application must be submitted by 11:59 PM (EST) on 06/01/2024.
The Sheffield Company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
Business Manager
Business Manager: Position Summary
The Business Manager supports the daily operations of the organization, ensuring efficient workflows, adherence to company policies, and seamless use of the facilities. The role supports all departments through involvement in the front- and back-office functions of facilities management, accounting and HR. This position is based on-site at our Southern Pines, NC location (8am – 5pm daily) and reports to the Controller of the company. This opportunity allows for significant career progression for the right candidate as the Company scales operations.
Responsibilities
Facilities Management
On-site office maintenance of our 11,000 sq ft facility located in Southern Pines, NC, to include:
* Daily inspections & staging
* Coordination with landlord and contractors to manage repairs, maintenance & improvement projects
* Procurement & restocking of office supplies
* Identify and coordinate resolution of localized IT issues
* Oversee maintenance of office equipment
* Manage access to company property through security system
* Oversight & management of external cleaning crew
Support management of Sheffield properties in other states (IL, WI)
* Arrange for repairs & maintenance as needed
* Coordinate procurement of office supplies as needed
Manage The Quiet Workplace, located in Southern Pines, NC:
* Welcome guests and speak to the value proposition of The Quiet Workplace
* Ensure space is always staffed and staged to receive clients and visitors
* Assist with the oversight of maintenance and capital improvements
Accounting:
Support the Controller in the following bookkeeping functions:
* Accounts Payable
* Processing credit card transactions
Requirements
* Equivalent experience as an Office Manager, Administrative Assistant, or * Bookkeeper, and/or a degree/certification in business administration, accounting, management, or a related field
* Exceptional written and verbal communication skills
* Excellent time management skills and the ability to prioritize work
* Strong organizational and planning skills
* Ability to work on a computer for extended periods
* Exceptional attention to detail and self-starter; proactive in identifying problems and seeking a resolution
* Incorporate and live out company values in daily team-oriented work environment
* Occasionally lift, move, and transport heavy material and boxes
* Proficient in Microsoft Office suite and QuickBooks Online
* Working hours: must be available to work 8am-5pm Monday-Friday at our office in Southern Pines, NC
Benefits
* Health & Dental Insurance (100% premium paid by employer)
* Health Savings Account
* Short & Long-Term disability
* 401k
* Vision Insurance
* Life Insurance
* Dependent Care Savings Account
* Flexible Spending Account
FLSA and Employment Status
* Full-time / Exempt
How to Apply
Please send resume and a cover letter explaining why you are a good fit for this opportunity to [email protected]
The Sheffield Company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
Client Services Representative
Client Services Representative: Position Summary
As a Client Services Representative, you help create an exceptional experience for our customers. Your core responsibility is to ensure seamless integration between our sales and delivery functions. You report to the Vice President of Client Services and are an essential member of the Client Services Team operating in Southern Pines, NC. Together with this team, you expertly manage several vital client-services and delivery related functions, including: scheduling, coordination, operational project management, quality control of delivery, producing online live delivery, procurement and fulfillment of materials, logistics support.
Core Requirements
* Embody our core values: Intentional | Selfless | Excellence
* Complement the successful integration of sales and delivery, maintaining a client-centric approach
* Enable consistent excellence in post-sales services and delivery with a focus on extending client value, enabling positive outcomes, and fostering enduring relationships
* Contribute as part of a team focused on creating an experience that is memorable and repeatable (passion drives process)
Skills and Capabilities
* Knowledge of Sheffield’s value proposition – Understanding our “clarity at work” value proposition, products & services to effectively address client inquiries and provide relevant info
* Customer service – Ability to provide outstanding support to clients, address inquiries, and resolve issues promptly and effectively
* Communication – Excellent verbal and written communication skills to effectively interact with clients and internal teams
* Problem-solving – Capacity to analyze situations, identify solutions, and resolve issues in a timely manner
* Collaboration – Ability to work effectively in a team environment, collaborating with internal teams to deliver seamless services
* Empathy – Demonstrated empathy and understanding of client needs and concerns
* Attention to detail – Strong attention to detail to ensure accuracy in client interactions and documentation
* Adaptability – Ability to adapt to changing priorities and client needs in a fast-paced environment
* Organization – Strong organizational skills to manage multiple tasks and priorities simultaneously
* Professionalism – Maintain a professional demeanor and represent the organization positively in all interactions
* Growth mindset – Willingness to learn and adapt to new technologies, processes, or industry trends relevant to the role
* Leadership potential – Demonstrated potential to grow into leadership roles within the client services team through initiative, accountability, and strong performance
* Passion for customer success – Genuine interest in ensuring the success and satisfaction of clients, driving positive outcomes and experiences
* Ability to work on a computer for extended periods
* Occasionally lift, move, and transport heavy material and boxes in support of delivery operations
* Proficient in Microsoft Office suite; experience with CRM or project management software is a plus
* Possess an Associates Degree from an accredited academic institution
* Have 4+ years of relevant experience
Benefits
* Health & Dental Insurance (100% premium paid by employer)
* Health Savings Account
* Short & Long-Term disability
* 401k
* Vision Insurance
* Life Insurance
* Dependent Care Savings Account
* Flexible Spending Account
FLSA and Employment Status
Full-time / Exempt
How to Apply
To begin the process of applying for this position, please EMAIL the following REQUIRED DOCUMENTS to [email protected] .
Cover Letter – introducing yourself, expressing your interest for the opportunity and providing valid contact information (e.g. name, email address & phone number)
Resume – showing your relevant knowledge, skills, experience, education and training
The Sheffield Company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.