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BRIEF Keynote - Grainger

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Visual mapping tool to organize information clearly and concisely.

Last updated: April 15, 2024

In this week’s episode, I discuss how people often confuse hoping for understanding with actually knowing if their message was received. I provide three key steps to ensure effective communication: making a clear and simple point, asking for feedback or playback from the audience, and connecting the message to what matters to them.

A declassified World War II OSS/CIA field manual shares hidden instructions that guided average citizens to subvert their own employers. Today, it reads like an operating manual for a typical organization.


OSS Field Manual summary:

OSS Field Manual: