BRIEF Keynote - Grainger
Tool and Resources
In this week’s episode, I discuss how people often confuse hoping for understanding with actually knowing if their message was received. I provide three key steps to ensure effective communication: making a clear and simple point, asking for feedback or playback from the audience, and connecting the message to what matters to them.
A declassified World War II OSS/CIA field manual shares hidden instructions that guided average citizens to subvert their own employers. Today, it reads like an operating manual for a typical organization.
Links:
OSS Field Manual summary: https://www.businessinsider.com/oss-manual-sabotage-productivity-2015-11
OSS Field Manual: https://thebrieflab.com/wp-content/uploads/2021/02/oss_simple_sabotage_manual.pdf