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BRIEF Webinars for CNA

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BRIEF Map [For Print].pdfDownload
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In this week’s episode, I discuss how people often confuse hoping for understanding with actually knowing if their message was received. I provide three key steps to ensure effective communication: making a clear and simple point, asking for feedback or playback from the audience, and connecting the message to what matters to them.

It’s part of our lives to critique and criticize, and also to compliment and acknowledge. Learn how these are two sides of the same coin.

Strong narratives can inspire action and bring boring words back to life. For one company, a solid story set them far ahead of the competition.

Some important insights on making the story your own versus sharing a half-hearted rendition.