If you work for a living, it’s virtually guaranteed that you’ve experienced #WorkRage or lost your temper at work. In this week’s episode of my Just Saying podcast, How to Handle #WorkRage, I discuss how to handle anger at work in a way that will elevate you, not undermine you.
Certain people and situations that trigger angry feelings are a part of life. Missed deadlines, dropped balls, and effort that goes unrecognized tend to bring out the worst in people.
A Rant Can Ruin Your Reputation
Many times, anger and frustration leads to over-communication, and a rant can ruin your reputation. If you must take someone to the woodshed, do it respectfully, in a private setting. When you blow up in a meeting or another public place, you run the risk of being seen as a loose cannon who cannot control yourself or manage your team.
Here are three tips for reacting more effectively:
- Take a time out. Step away from the situation for a few minutes, give yourself time to be angry, and separate yourself from the passion. You’ll be glad you did.
- Say what you have to say, and then just STOP TALKING. Do not verbalize the problem or its cause over and over.
- If you’re giving someone harsh feedback, stop and ask them if they know or understand WHY you are angry.
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About the author: Joe McCormack is on a mission to help progressive organizations master concise communication. Joe works with Fortune 500 companies and elite special operations units, is the founder of The Brief Lab and author of Brief: Make a Bigger Impact by Saying Less. Follow us on Twitter @TheBriefLab