Reading Time: 4 minutesI recently spent time working closely with a team of Navy SEALs who confessed they are dealing with a serious problem: email overload. One of the team members went on a short vacation, only to come back to more than 500 emails clogging up his...
Reading Time: 3 minutesEver notice how many of your colleagues write emails like they’re telling a story, saving the ending for last? That works well in books or movies, but not in business. We want to be surprised by a movie’s ending, but we really need...
Reading Time: 2 minutesA few years ago I wrote a book called “BRIEF” to help our military’s elite special operations forces communicate clearly and concisely. They needed proven techniques to be more efficient and effective and they were eager to start communicating...