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[Spoiler Alert] This email trick will rescue your reader

[Spoiler Alert] This email trick will rescue your reader

Reading Time: 3 minutesEver notice how many of your colleagues write emails like they’re telling a story, saving the ending for last? That works well in books or movies, but not in business. We want to be surprised by a movie’s ending, but we really need...
“BRIEF” Named to Special Operations Command’s Reading List

“BRIEF” Named to Special Operations Command’s Reading List

Reading Time: 2 minutesA few years ago I wrote a book called “BRIEF” to help our military’s elite special operations forces communicate clearly and concisely. They needed proven techniques to be more efficient and effective and they were eager to start communicating...