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BRIEF Communication Resources for Bank of America

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BRIEF MapĀ®

Visual mapping tool to organize information clearly and concisely.

Episode 4

Hoping vs. knowing your point got across?

In this week’s episode, I discuss how people often confuse hoping for understanding with actually knowing if their message was received. I provide three key steps to ensure effective communication: making a clear and simple point, asking for feedback or playback from the audience, and connecting the message to what matters to them.

A declassified World War II OSS/CIA field manual shares hidden instructions that guided average citizens to subvert their own employers. Today, it reads like an operating manual for a typical organization.

Links:

OSS Field Manual summary: https://www.businessinsider.com/oss-manual-sabotage-productivity-2015-11

OSS Field Manual: https://thebrieflab.com/wp-content/uploads/2021/02/oss_simple_sabotage_manual.pdf

 

Do you ever think why people hate getting e-mails and delete them so quickly? In this multi-part series, I get to the root of writing e-mails that are easy to open, read and respond to in a timely manner.

Do you ever think why people hate getting e-mails and delete them so quickly? In this multi-part series, I get to the root of writing e-mails that are easy to open, read and respond to in a timely manner.

BRIEF Meeting Prep Cardā„¢

File Type:
BRIEF Meeting Prep Card [For Print].pdf Download
BRIEF Meeting Prep [Fillable].pdf Download
BRIEF Meeting Prep.pptx Download

[BRIEF D.R.A.F.T. CARD]Ā®

File Type:
Draft Card [For Print].pdf Download
Draft Card [Fillable].pdf Download
brief-map-fillable.pptx Download

BRIEF MapĀ®

File Type:
BRIEF Map [For Print].pdf Download
BRIEF Map [Fillable].pdf Download
brief-map-fillable.pptx Download