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BRIEF Communication Series for JLL

Tool and Resources



Visual mapping tool to organize information clearly and concisely.

Last updated: April 15, 2024
BRIEF Meeting Prep Card™

BRIEF Meeting Prep Card™

Visual mapping tool to prepare for and run effective meetings.

Last updated: April 15, 2024
BRIEF Emails Summary Slides

BRIEF Emails Summary Slides

Last updated: April 18, 2024


Worksheet to determine how to communicate with a specific audience.

Last updated: April 10, 2024

Every day, people waste valuable hours stuck in meetings. There are a few ways to get our lives back.

Presentations : Episode 99

Practical presentation principles

The best presentations probably should not start with a joke, but are always great conversations. Consider a few practices to get you relaxed and ready.

Active Listening: Episode 18

Why is listening so hard?

Very few people are good listeners and the majority get no formal training to improve this valuable skill. We’ve all felt the frustration talking to someone who isn’t really listening. So why is it so hard?

Executive Summaries: Episode 254

How to frame a solid program overview

One of the most important roles of any successful professional is to lead a program (or project) to completion. Throughout the entire process, from start to finish, many different stakeholders need to hear a clean overview that conveys the right level of detail and connects with their motivations and interests. Getting the executive summary wrong at any time might mean losing support, funding, clarity, and confidence.

Managing Tough Conversations: Episode 119

Managing tough (and great) conversations

It’s part of our lives to critique and criticize, and also to compliment and acknowledge. Learn how these are two sides of the same coin.

Elusive 600: Episode 277

The power (and peril) of the Elusive 600

In an instant, our minds can race all over the place. Did you ever wonder why that happens to all of us while we’re listening, thinking and talking? It’s like someone let a squirrel loose in our mental attic. In this episode, I dive deeper into a core principle from the books BRIEF and NOISE.