Emotional Intelligence in the Workplace In a workplace where teamwork and collaboration are essential for success, emotional intelligence is a critical skill. It is important for team building [...]

What is Active Listening? Have you ever been in a conversation where the other person wasn’t really listening to what you were saying? Maybe they were distracted, thinking about their own [...]

Mastering Business Communication: Key Strategies for Success Effective business communication is key to success in any industry. It can greatly impact the way a company functions and its overall [...]

Archives of the newsletter [brief] notes. You can subscribe to receive the monthly newsletter here.  [brief] notes – January 2023 Edition [brief] notes – November 2022 Edition [...]

Moving beyond a too-brief response to spark better, longer conversations How are you doing?  How do you feel?  How was your weekend? Often, we respond to these innocuous questions with some [...]

Our focus at The Brief Lab is to help professionals become clear and concise communicators.  During these training sessions over the last decade with CEOs, military leaders, and business [...]

AOL instant messaging was a top pastime of my teenage years. (“Away” messages as a form of personal expression, anyone?) So naturally, I’m thrilled to be working at a company that regularly uses [...]

There are plenty of opportunities to stretch communication skills, especially in a crisis. Leaders need to find creative ways to help their teams stay motivated, focused and productive. One of [...]

  BRIEF Remote Workforce Communications Course – How to tele-communicate efficiently   The big connectivity shift With continued uncertainty around COVID-19, companies are embracing [...]

Joe McCormack says 24/7 coronavirus coverage is hurting us in many ways. But don’t blame the media—we need to take responsibility for managing our overconsumption of what he calls “noise.”   [...]